FAQs
Locksmith
Do you guys cut keys?
We are not kidding, but yes we do.
Is copying keys something you do ?
Yes we can copy almost ANY key BUT we do not copy car keys as this has become a specialist task.
Can you fix unusual or rare locks ?
Yes we can fix or replace just about ANY lock.
How can I tell the difference between a scammer locksmith and a legitimate one?
Sadly scammer locksmith DO operate in most capital cities in Australia & overseas. They always offer a ridiculously cheap call out compared to the established locksmiths. They also WILL NOT belong to any Industry Associations such as the Master Locksmiths & the Locksmiths Guild Of Australia.
Once they are onsite the fee will escalate wildly. Dont let them start the job & contact the Office of Fair Trading. We belong to BOTH of the above associations !
What is the difference between a deadbolt, dead latch and a dead lock?
Deadbolt is a bottom of the range insurance approved security measure, a dead latch is a self latching surface mounted lock and a dead lock which is the same as a dead latch except that it is a manually operated rim lock. (a rim lock is something that is mounted on the surface of the door) The latter being the most secure of the 3.
What does rekeying and replacement keys mean?
Rekeying is done when you have lost/stolen your keys and you need to change access to your building. What this entails is a removal of the locks and replacing of the internal pins inside the cylinder to suit a brand new key. When you wish to upgrade your lock or you are replacing your existing lock because it has been damaged beyond repair = replacement keys.
What’s the difference between standard keys and restricted?
Restricted is higher security which means that keys can only be cut if we are provided with the signature that we have on file which means that this job has to go back to the original locksmith who did the job. Standard keys can be duplicated anywhere.
How do I order a restricted key?
We require this form to be completed by a signatory person who we have on file for your key system. If you are new to the system or have just acquired the property you must call the office as a higher security form will be sent out when the appropriate identification has been provided. Voila – that’s it.
Do you guys install Energex locks – or those things that go on the meter for people to read them?
Yes we do supply Energex/Origin locks, but we do not supply Ergon locks.
What is the difference between a mechanical and a digital keypad?
Mechanical will have the buttons, no batteries at all, and a turn knob that you need to push the door open. Digital also has a keypad but will automatically release of electric strike on the door frame and this is hardwired into the mains power. You can also have a battery operated digital keypad lock which is run on AA batteries.
What Brisbane suburbs do we provide locksmith services to?
Inner suburbs
Bowen Hills – Brisbane – East Brisbane – Fortitude Valley – Herston – Highgate Hill – Kangaroo Point – Kelvin Grove – New Farm – Newstead – Paddington – Petrie Terrace – Red Hill – South Brisbane – Spring Hill – Teneriffe – West End – Woolloongabba
Northern suburbs
Albion – Ascot – Banyo – Brisbane Airport – Carseldine – Chermside – Chermside West – Clayfield – Deagon – Eagle Farm – Fitzgibbon – Geebung– Gordon Park – Grange – Hamilton – Hendra – Kalinga– Kedron – Lutwyche – – Mitchelton – Myrtletown – Newmarket – Northgate – Nudgee – Nudgee Beach – Nundah – Stafford – Stafford Heights – Taigum – Virginia – Wavell Heights – Wilston – Windsor – Wooloowin – Zillmere
Southern suburbs
Acacia Ridge – Algester – Annerley – Archerfield – Calamvale – Coopers Plains – Darra – Doolandella – Drewvale – Durack – Dutton Park – Eight Mile Plains – Ellen Grove – Fairfield – Forest Lake – Greenslopes – Heathwood – Holland Park – Holland Park West – Inala – Karawatha – Kuraby – Larapinta – Macgregor – Mackenzie – Mansfield – Moorooka – Mount Gravatt – Mount Gravatt East – Nathan – Pallara – Parkinson – Richlands – Robertson – Rochedale – Rocklea – Runcorn – Salisbury – Seventeen Mile Rocks – Sinnamon Park – Stretton – Sumner – Sunnybank – Sunnybank Hills – Tarragindi – Tennyson – Upper Mount Gravatt – Wacol – Willawong – Wishart – Yeerongpilly – Yeronga
Eastern suburbs
Balmoral – Belmont – Bulimba – Camp Hill – Cannon Hill – Carina – Carindale – Chandler – Coorparoo – Hawthorne – Morningside – Murarrie – Norman Park – Ransome – Seven Hills – Tingalpa
Western suburbs
Anstead – Ashgrove – Auchenflower – Bardon – Bellbowrie – Brookfield – Chapel Hill – Chelmer – Chuwar – Corinda – Enoggera – Enoggera Reservoir – Fig Tree Pocket – Graceville – Indooroopilly – Jamboree Heights – Jindalee – Kenmore – Kenmore Hills – Middle Park – Milton – Moggill – Mount Coot-tha – Mount Ommaney – Oxley – Pinjarra Hills – Pullenvale – Riverhills – Sherwood – Sinnamon Park – St Lucia – Taringa – The Gap – Toowong – Upper Brookfield – Upper Kedron – Westlake